U.S. Data Retention Summary
This summary describes the default retention practices for the Textile.org training platform. Textile.org is a U.S.-based business and retains personal information only for practical business, training, security, compliance, accounting, tax, dispute-resolution, and legal reasons.
The training platform is not intended to collect Social Security numbers, government ID numbers, payment card numbers, protected health information, biometric identifiers, or other sensitive personal information through normal course activity. Payment, CRM, email, equipment-sales, and commercial project records may be handled in separate systems and may be retained under separate processor terms, contracts, accounting rules, or legal holds.
Records may be retained longer than the default periods below when reasonably necessary for fraud prevention, platform security, chargebacks, tax or accounting requirements, contract enforcement, subpoenas, investigations, active disputes, backup integrity, or other obligations under applicable U.S. federal or state law. When information is no longer needed, it should be deleted, anonymized, or retained only in backup archives until those archives expire.
Requests about access, correction, deletion, or retention can be sent to team@textile.org. Requests are reviewed before deletion so Textile.org does not remove records that are needed to operate the service, preserve evidence, complete contracts, protect users, or comply with applicable law.
Site
Data category
- Security, audit, and platform operations records
Operational logs, access records, technical diagnostics, security events, and audit information used to protect the site, investigate misuse, maintain service reliability, and preserve records needed for compliance or disputes.
Retention purpose
- Platform operation, security, and legal recordkeeping
Textile.org uses site-level data to operate the training platform, secure accounts and systems, prevent abuse, investigate technical or security issues, maintain audit trails, support legal and compliance review, and preserve records needed for contracts, accounting, tax, fraud-prevention, chargebacks, disputes, or legal holds.
- Default retention period
- 7 years
Users
Data category
- Administrative and account data
Account identity, login, enrollment, access, support, and administrative records used to operate Textile.org training services and manage user access.
Retention purpose
- Account administration and training access
Textile.org uses account and enrollment data to create and administer user accounts, provide course and training-library access, support learners and customer teams, document access or completion where applicable, respond to account requests, and protect the platform from misuse. Deletion requests are reviewed before records are removed.
- Default retention period
- 3 years
Course categories
Data category
- Training and learning records
Course enrollment, participation, progress, quiz, completion, and related training records used to deliver courses, document training access, and support learners and customer teams.
Retention purpose
- Course delivery, training records, and customer support
Textile.org uses course, activity, progress, quiz, completion, and participation records to deliver online textile education, provide customer onboarding and team training, verify access and completion, improve course reliability, and resolve support, contract, payment, or billing questions related to training access.
- Default retention period
- 7 years
Courses
Data category
- Training and learning records
Course enrollment, participation, progress, quiz, completion, and related training records used to deliver courses, document training access, and support learners and customer teams.
Retention purpose
- Course delivery, training records, and customer support
Textile.org uses course, activity, progress, quiz, completion, and participation records to deliver online textile education, provide customer onboarding and team training, verify access and completion, improve course reliability, and resolve support, contract, payment, or billing questions related to training access.
- Default retention period
- 7 years
Activity modules
Data category
- Training and learning records
Course enrollment, participation, progress, quiz, completion, and related training records used to deliver courses, document training access, and support learners and customer teams.
Retention purpose
- Course delivery, training records, and customer support
Textile.org uses course, activity, progress, quiz, completion, and participation records to deliver online textile education, provide customer onboarding and team training, verify access and completion, improve course reliability, and resolve support, contract, payment, or billing questions related to training access.
- Default retention period
- 7 years
Blocks
Data category
- Site interface and preference data
Limited interface, block, and preference data used to display Moodle pages, remember practical user choices, and support normal site functionality.
Retention purpose
- Site display and user preferences
Textile.org uses limited interface, block, and preference data to render pages, remember practical user choices, and maintain normal learning-platform functionality. This data is not used as the primary legal, payment, or commercial record.
- Default retention period
- 12 months